Comment les Facteurs Humains en Santé (FHS)peuvent être un levier de la Qualité de vie et des Conditions de travail (QVCT) en Médecine Intensive Réanimation

Abstract

Critical care medicine, although relatively recent in the context of broader medical advances, has undergone rapid development in recent decades. This has been facilitated by advances in technology and a growing understanding of the complex organizational structures, teamwork, and sophisticated medical devices that characterize this specialization. These specific features expose healthcare professionals to high-risk situations, where errors in reasoning or coordination can have major consequences.

In this context, Human Factors Engineering (HFE) appears to be in line with the objectives of improving the safety and quality of care. Whilst working as a healthcare professional in the intensive care unit is often perceived as professionally rewarding, it is also associated with elevated levels of stress and mental workload in comparison to other hospital sectors, thus rendering quality of work life (QWL) an increasingly important issue. This article provides a reflection on the links between HFE, healthcare safety, and QWL in intensive care, with a focus on the main conceptual models and recent literature. It is emphasized that the implementation of HFE strategies, which were initially focused on patient safety, can also be a relevant lever for improving the professional experience of healthcare workers.